Section 1 – How We Process your Information
The customers after buying products from our shop or outlet, our customer service representatives collect personal information from you which included your name, address mobile number email address your birthday and anniversary dates to get in touch with you on your special days or give you information regarding any special sale organized by the shop.
During an online purchase, our shop and outlet receive the IP address of the computer being used and regarding the browser which is used for the transaction and the operating system which has been used.
With the due permission of our customers, we send emails, information regarding commercial transactions, promotional material and communicate with our esteemed customers through WhatsApp messages and SMS regarding the launch of new products and any new schemes that we launch for our customer base.
SECTION 2 – Customer Approval
How do we get customer approval?
While transacting with our outlet we collect personal information about our customers. As per the transaction made by the customer, we verify the debit card or the credit card details of the buyer for any purchase. We also get the assent of the buyer on the product bought, return policy of the purchased item. The customer basically agrees on the purchase of a certain product and collecting it for their use.
While we take the personal information of the customer, we also take the approval of the customer to use the information for marketing purposes in an expressed manner. The customer has the privilege to say no just in case if they do not agree.
How do I retract my approval?
Many times, customers change their mind after giving the approval and they decide to contact us for non-usage of disclosed information for any future purposes. The process for this is also extremely simple by contacting us at [email protected]
SECTION 3 - DISCLOSURE
Just in case if our Terms of Service are breached, we will need to provide your personal information if required by law.
SECTION 4 – PAYMENTs
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICE
Our third-party service providers do not use the information collected by us. We do not disclose your information to them as far as possible we just allow the providers to provide us the services.
Payment gateways and companies processing your payment have their own privacy policies in which we need to provide your information to them to service you and process your purchase-related transaction.
Many third parties are in different locations due to which they are part of a different jurisdiction in which they are located. Just in case if you decide to go ahead with a third-party transaction the personal information gets subjected to the laws of the location in which the third party is located.
SECTION 6 – SECURITY
To make sure that all your information remains safe we practice the best practices as practiced across the industry. Our practices ensure that information is not lost, misused, accessed by undisclosed people, changed or damaged.
SECTION 7 - COOKIES
SECTION 8 - AGE OF CONSENT
As you use our website you embody the fact that you’re the age of majority in your state or province to which you belong and also have given the consent to the minor’s dependent on you to use the website.
The company reserves the right to modify the terms and conditions of the privacy policies frequently or whenever it deems fit. The changes will be posted and the description will be posted soon. Any major changes in the privacy policies the customers will be notified about the update, regarding the information collected, its usage, and under what would be the circumstances of disclosure of information.
In the dynamic set up of everchanging business scenario just in case our business gets merged or acquired by some other business or company the new owner would have access to the information so that the new owner can continue to sell his products to you.
QUESTIONS AND CONTACT INFORMATION
In case you would like to make changes or remove some date from your personal information which is stored with us; you just need to make a complaint to the Privacy Compliance Officer at [email protected]